Help Desk

FAQ 0

Getting Started 1

• Sentencing Guidelines App for iPad Overview

General Apple Solutions 5

• See your iTunes Store purchase history & transactions
• Enable InApp Purchase if message "In-app purchases are not allowed"
• Enable Airplane Mode to extend battery life
• iTunes Store displays "Your account is not valid for use in the US store" on App reinstall/update
• Adding content into Adobe Reader

App Maintenance 4

• How to Remove and Reinstall Sentencing Guidelines
• How to Manage your Annual Subscription
• How to find details about your iTunes purchases
• How to Manage your Annual Subscription and make non-renewable

App Preferences 12

• How to remove the top toolbar from the PDF Viewer (experts only)
• How to adjust recently updated items and recent updates
• How to configure visual accessibility options
• How to customise the content available in your Sentencing Guidelines App
• How to change the default index for Offences, Bench Books & Pronouncements

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Favourites 4

• How to use Favourites
• How to purchase Sentencing Guidelines for iPad
• How to export & backup your Favourites to your PC
• How to add documents from email to My Documents

How to add content into the Sentencing Guidelines App 4

• How to copy your own files into My Documents (using iTunes 11)
• How to copy your own files into My Documents (using iTunes 12)
• Both versions of iTunes
• Opening Files in Sentencing Guidelines from Email

Optional Purchases 1

• Pronouncement Builder

iTunes 1

• How To Install Sentencing Guidelines from iTunes

Getting Started 8

• Overview for Sentencing Guidelines Android
• Portrait or Landscape Navigation for Sentencing Guidelines Android
• Viewer for Sentencing Guidelines Android
• Favourites for Sentencing Guidelines Android
• Fines Calculator for Sentencing Guidelines Android

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App Maintenance 2

• How to Remove and Reinstall Sentencing Guidelines
• How to Upgrade the App on a Kindle Fire.

App Preferences 6

• Sentencing Guidelines Android - Preferences
• Using and customising the Fines Calculator
• Using the Driver Disqualification Dates Calculator
• Using the Speeding Grid
• Using and customising the Overweight Vehicle (OWV) Fines Calculator

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Favourites 1

• How to use Favourites

How to add content into the Sentencing Guidelines App 1

• How to copy your own files into My Documents

App Maintenance 1

• How to update to the latest version of Sentencing Guidelines for Chrome

General IT Solutions 1

• Password Strength

App Maintainance 1

• How to remove and reinstall Advocate App

ST Apple 6

• How to enable Fines Calc and Driver Disqualification Dates
• How to customise the Fine Calculator for RWI, Costs, Victim Surcharge & Rounding
• How to copy your own files into My Documents (using iTunes 12)
• Using Fines Calculator
• Using the Driver disqualification dates utility

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